We value the privacy and security of the information that you share with us. This Policy describes how we collect, use, share, protect and process your information. Any information that you provide to us is used strictly to process and fulfil your purchase and/or for internal analytical purposes, as described in this Privacy Policy. We only share information for the purposes set out in this Privacy Policy, and we will not sell or redistribute any of your information to any third party. We use commercially reasonable efforts to protect your information from unauthorized disclosure. We may use the information from your order to process your purchase, provide a refund, provide customer service, improve or customize our products and services or fulfil applicable financial, tax, legal or compliance requirements.
MechaniCar Inc. and MechaniCar Inc. Limited (MechaniCar) owns and operates the Website: www.MechaniCar.com. The Website with the appointment services, data collection, storage, analysis and reporting tools, functions and services, that are provided on the Website, are collectively referred to as the Service.
The following terms explain how MechaniCar collects, uses and disseminates information obtained from you as a user of the Service.
Information Collected.
When you visit the Website or otherwise access the Service, web servers collect general information about your visit (such as, for example, time, date and the address of the website from which you entered the Website), stored as anonymous, aggregate data. MechaniCar also collects more specific information about you and your use of the Service (for example, demographic data, profile data and frequency or duration of use). Collecting such data (collectively, Traffic Data) may entail the use of software programs, web beacons, pixel tags, Cookies (as defined below), IP addresses or other numeric codes used to identify a computer.
The Service may be accessed several ways: by visiting the Website directly, which then communicates with MechaniCar’s web servers; or by using a widget that is made available to you by a Channel Partner, which operates or otherwise connects to MechaniCar’s web servers (and which may operate within a frame or wrapper provided by the Channel Partner).
Regardless of how you access the Service, to ensure the integrity of the Service, you must complete an account registration process and provide MechaniCar with current, complete and accurate information, as more specifically required by the current registration procedures and operational prompts.
By way of illustration and not limitation, you may be required to provide the following information in order to establish your account and register for and use the Service: name, address, telephone number, e-mail address, vehicle information (make, model, year, mileage and VIN), username, password and certain preferences and permissions (such as, for example, preferred contact method).
Whenever you interact with the Service, a variety of technologies are employed to automatically or passively collect User Data. The term User Data means all data and information that are provided by you during registration and subsequent use of the Service (including queries related to obtaining Vehicle Services), and all other data and information about you that are otherwise discerned or collected by MechaniCar based on your access and use of the Service. For clarity, User Data includes, but is not limited to: browser or device type; operating system; time of day; identification of the page served and preceding page views; use of Service features or applications (such as, for example, viewing or responding to advertisements); registration data; vehicle information; geographic location; Vehicle Service histories. At no time, will the Website access, collect or store any of the personal contacts or photographs or any other information stored on your device without your permission.
If you intend to book an appointment with a Garage, then you will be required to provide valid Credit Card Information (cardholder name, card number, expiration date and security code), which will be verified by MechaniCar’s payment gateway partner. MechaniCar will not store your credit card information at any time.
Any User Content that you upload, post, submit or otherwise distribute to the Website, or via any App or another aspect of the Service, will be available for public consumption.
Unmatured individuals
MechaniCar will not collect personally identifiable information from any person who is known to us to be under the age of 13. If we become aware that a person under 13 has provided personally identifiable information, MechaniCar will take steps to remove such information and terminate that individual’s account, access and use of the Service.
Use of Information.
Except as set forth below, at no time will any of your personally identifiable information be shared with any third party by MechaniCar. Your IP address is not linked to personally identifiable information but is used to gather broad demographic data and to monitor statistics to improve the Service.
MechaniCar uses Traffic Data to help diagnose problems with its web servers, to administer the Service and to analyze user trends and behaviours. MechaniCar will share Traffic Data with certain third parties for the purposes of technical and customer support.
MechaniCar uses your registration data to contact you with information about benefits or privileges available through the Service, to respond to your inquiries for additional information (including to gather offers from Garages to provide Vehicle Services), to provide additional information according to your preferences and for MechaniCar’s other business purposes (collectively, Periodic Communications). At your election at any time, you may choose to stop receiving some or all Periodic Communications from MechaniCar as described below in the Opt-Out section.
MechaniCar collects, stores, processes and analyzes User Data and produces Analytics. The term Analytics means user profiles and statistics, metrics, abstractions and other analyses that are based on or derived from your use of the Service and User Data, which are developed in the aggregate with other data or which are developed in a manner that does not disclose your identity or User Data (unless in aggregated or anonymized form).
MechaniCar will use your User Data and Analytics in the manner and for the purposes described in the Terms of Service, including without limitation: to use User Data to communicate with you; to include, copy, disclose, distribute, transmit and display User Data in communications that you have initiated via the Service; to access, record, collect, copy, store, process, analyze and use User Data to provide the Service (including to solicit offers for Vehicle Services from Garages and to confirm appointments); to develop, improve, extend and test the Service (and underlying technology platform); to design, develop and produce Analytics; and to disclose, distribute and transmit User Data and/or Analytics to Channel Partners, Garages, advertisers, advertising networks, content distributors and other of MechaniCar’s customers, service providers and business partners (collectively, Business Partners).
Notwithstanding the foregoing, MechaniCar does not record or store your Credit Card Information. Credit Card Information is provided to and retained by MechaniCar’s merchant bank, where it is used solely for verification and validation, and for charging payments for completed Vehicle Services.
User Content is intended to and will be made available to and used by other users, and by MechaniCar and its Business Partners. MechaniCar will use your User Content in the manner and for the purposes described in the Terms of Service, including without limitation: to use, reproduce, publicly display, publicly perform, adapt, collect, modify, delete from, distribute, transmit, promote and make derivative works of the User Content, in any form, solely for the purposes of offering, providing, marketing, advertising and promoting the Website, Apps and other aspects of the Service (including without limitation, being exported under content sharing arrangements with Business Partners); and to permit third parties to use your User Content.
IP Addresses and Cookies.
MechaniCar uses your IP address to help diagnose problems with its web servers and administer the Service. Your IP address is used to help identify you and to gather demographic information. IP addresses are also used to provide an audit trail regarding the use of the Service.
“Cookies” are pieces of information that a website transfers to your computer’s hard disk for record-keeping purposes. Cookies in and of themselves do not personally identify users, although they do identify a user’s computer. If applicable, you may be able to set your web browser to refuse Cookies, which in turn may affect your ability to access and use the Service.
Third parties who provide advertising using the Service may also use Cookies for collecting and storing information. MechaniCar does not have access to or control over third-party advertisers’ use of Cookies. You may be able to opt-out of some of these practices through the Network Advertising Initiative (www.networkadvertising.org).
Sharing of Personally Identifiable Information.
Currently, MechaniCar will not share personally identifiable information with any third party for commercial purposes that are not related to the Service or its arrangements with Channel Partners and other Business Partners. MechaniCar may, however, disclose personally identifiable data if (a) authorized by you, (b) reasonably necessary for MechaniCar (or its service providers) to operate the Service, (c) otherwise permitted under this Privacy Policy or other Terms of Service or (d) MechaniCar reasonably believes that such action is necessary (i) to conform or comply with any legal, regulatory, law enforcement or similar requirement or investigation, (ii) to protect or defend the rights or property of MechaniCar or any third party or (iii) to enforce the Terms of Service.
Business Transfers.
MechaniCar may transfer Traffic Data, User Data (including personally identifiable information), User Content and Analytics to any successor to all or substantially all of its business or assets that concern the Service. In the event of such a transfer, such successor will be having all the rights and be subject to all the obligations of this Privacy Policy, including, without limitation, the right to modify or replace this Privacy Policy, as provided herein.
Security.
Information collected by MechaniCar is stored in operating environments that are secured using commercially available tools and procedures, and which are not made generally available to the public. Unfortunately, no data transmission over the Internet and/or wireless networks can be guaranteed to be 100% secure. Thus, MechaniCar cannot ensure the security of any information you provide, and you do so at your own risk. Once MechaniCar receives your information, it will make reasonable efforts to ensure its security on MechaniCar’s systems.
Connections.
You may be able to access the Service and/or communicate with the Service from, and you may be able to link or communicate from the Service to, applications, devices and websites owned and operated by Garages, Channel Partners, advertisers or other Business Partners. These other applications, devices and websites are not operated or controlled by MechaniCar. Additional or different terms and conditions (including without limitation, privacy and security practices) apply when you access and use such other applications, devices and websites, which are not the responsibility of MechaniCar.
Opt-Out.
At any time, you may elect to opt-out from receiving Periodic Communications from MechaniCar by sending an email to info@MechaniCar.com; provided, MechaniCar reserves the right to continue using your contact information to send you important information (such as, for example, information about changes to this Privacy Policy, legal information, or account information). Opting-out does not terminate your registration or account and does not terminate our right to continue serving advertisements while you use the Service.
Termination.
If you terminate your registration and account for the Service, or if your registration or account is terminated for any reason by MechaniCar, then MechaniCar will remove your personally identifiable information from the Service; provided, MechaniCar will retain the rights and licenses to retain and use your other User Data and User Content (which is not personally identifiable) as provided in this Privacy Policy and other Terms of Service.
Updates
MechaniCar reserves the right, at its sole discretion, to update, modify or replace this Privacy Policy, in whole or in part, at any time. MechaniCar will use reasonable efforts to notify you of any material change in advance of the effective date of any change. Change notices may be communicated by postings at the Website, via the Apps, e-mail or otherwise. In any case, you should periodically check this Privacy Policy for changes. Continued access or use of the Service following any change to this Privacy Policy constitutes your acceptance of those changes. The Terms of Service may not otherwise be amended, as they apply to you, except by a written agreement executed by you and MechaniCar.
Information collected by the Service is subject to the Privacy Policy in effect at the time of use.
If you have any questions or concerns related to this Privacy Policy, please contact us.